A new industry report analyzing nearly 10 million shipments in 2025 named fraud one of the biggest pressures on the market
Anyone who moves vehicles has seen what that looks like. A load gets double-brokered. A carrier's identity gets spoofed. A truck shows up under a different name than the one that booked the load. In the best case, the vehicle arrives late and the paperwork doesn't match. In the worst case, it doesn't arrive at all.
Most vehicle fraud doesn't require forced entry or sophisticated technology. It requires a gap in the chain.
On an open load board, a load gets posted and a carrier accepts it. From there, nobody in the chain can reliably verify who is actually driving the truck. The DOT number on the booking may belong to a legitimate company, but the driver at the gate may not work for them. A gate pass can be forwarded. A screenshot can be reused. By the time anyone notices, the vehicle is gone.
The fix isn't a single tool. It's removing the anonymity at every step, from booking to delivery.
Before booking: verified carriers, not just registered ones. Every carrier completes verification through MyCarrierPackets before booking a load. Getting into our system is not clearance to haul. DOT compliance, insurance coverage, operating authority, and safety ratings are verified up front and monitored continuously after that. A lapse means automatic removal from the network.
Before pickup: driver and truck on file. Driver identity and the truck's VIN are on file before the vehicle is released. The carrier who booked the load is the carrier who shows up, and we know who is behind the wheel.
In transit: real-time GPS tracking. Vehicles are tracked by live GPS from pickup through delivery. If a truck goes somewhere it shouldn't, we see it while it's happening, not after the fact.
At both ends: documented condition. Condition is recorded with geofenced photos at origin and destination, creating a digital record of the vehicle's condition at both ends of the move.
At the gate: CarPass. CarPass, Carpool's patent-pending secure release system, is rolling out across the network now. A vehicle is released only when the assigned driver's identity is verified against a government-issued ID with biometric face matching, the driver is inside the pickup location's geofence, and a time-limited, encrypted authorization is active.
None of this is complicated. It's the kind of work that's easy to skip, because speed is easier to sell than verification. But in a market where fraud is one of the biggest pressures, verification is what protects the inventory.
If you ship vehicles, ask your provider one question: who is driving the truck my inventory is on?
Carpool customers don't have to ask. The carrier, driver, truck, and live location are on the order.