Manager of Auction Accounts

About Carpool

Carpool is the logistics infrastructure powering the modern car economy. We combine proprietary technology with a vetted carrier network of 13,000+ transporters to move 200,000+ vehicles annually for dealerships, auctions, OEMs, and fleets nationwide. Headquartered in Atlanta, Carpool is one of the fastest-growing companies in vehicle logistics.

The Role

Lead a team of Account Executives managing relationships and operations for auction customers. Reporting to Operations, you'll own customer retention, operational performance, team development, and scalable process design.

Responsibilities

• Lead and develop Account Executives serving auction customers
• Manage portfolio performance, retention, and growth
• Build stakeholder relationships with auction operators and executives
• Partner with Sales on customer onboarding
• Oversee vehicle qualification, scheduling, and shipment planning
• Establish operational standards and KPIs
• Conduct business reviews using shipment analytics
• Implement scalable workflows improving accuracy and reducing exceptions

Qualifications

• Bachelor's degree
• 5+ years in customer-facing account management, operations, or logistics leadership
• Team leadership experience with performance accountability
• Strong communication and analytical skills
• Proficiency with Microsoft Office tools
• Travel availability as needed
• Preferred: automotive auction, transportation, or supply chain background

Compensation

Base salary range $70,000–$80,000, plus performance bonus and comprehensive benefits.