We run your dealership’s vehicle transport, end to end.
Carpool moves your trades, auction purchases, and home deliveries on a controlled carrier network — quoted, booked, tracked, and documented in one system. Your team stops managing shipping, tracking, and "where's my car?" calls, and gets back to selling cars.
Less chasing. More selling — whatever kind of dealer you are.
Carpool runs the whole move so your team can focus on selling cars. However you buy and sell, here's your setup:
Independent & single-store.
Quote and book in your browser with the portal and extension. No integration, no minimums — start self-serve in minutes.
Get set upDealer groups & buy teams.
Multi-rooftop coordination, DMS integration, and a managed shipping program across every rooftop.
See Dealer GroupsSelling online to consumers.
Home delivery solution and an integrated shipping quote widget for your website listings.
See Home DeliverySpeed starts at tender. Not at pickup.
Every dealer measures performance from tender date, and everyone watches average days to ship. We track average days too — but what we manage to is the percentage of moves that hit their pickup and delivery SLA. That discipline runs across every stage of the lifecycle, not just the visible ones.
Tender → Order Entry
Vehicle is approved to move. A transport request gets created. Enter it directly in the Carpool portal, email the information for AI-powered entry, or integrate via API.
Order Entry → Driver Assigned
Load is entered, bundled, validated, and made available to carriers. A large, verified carrier network enables the right balance between speed of assignment and protection against theft and fraud. Carpool's load board is open 24/7, backed by a team providing support in 10 languages, 7 days a week.
Driver Assigned → Picked Up
From carrier acceptance to physical pickup within 24 hours. Lower cancellation and reschedule rates because we measure and manage carrier performance.
Picked Up → Delivered
In-transit time. Get full journey visibility with real-time maps and location updates every 10 minutes. Even your customer gets a dedicated tracker for visibility through home delivery.
Speed isn't the fastest single delivery. It's how quickly vehicles move — without constant intervention from your team. The full clock is where total time, cost, and operational drag actually live.
The same move, run two different ways.
Self-management can work — particularly in individual cases — but the system performs differently across speed, effort, cost, and accountability. Here's how the two compare across the dimensions that move the business.
Total Time (Tender → Delivered)
Often longer than perceived. Dependent on staff availability, batching, and follow-up cadence.
Shorter and consistent. The full clock runs on the platform, not the desk.
Operational Effort
Frequent follow-ups, reposts, "where's my car?" calls. Limited carrier vetting leads to increased fraud. After-hours coverage is internal.
Minimal chasing. Exception management, after-hours coverage, and carrier support are handled by us.
True Cost
Hidden staff time per vehicle, internal escalations, dealer-led claims handling.
Market-competitive transport rate with exception handling and claims management included.
Visibility & Accountability
Inconsistent tracking, manual ETAs, fragmented audit trail across multiple sources.
Real-time GPS tracking, data-driven ETAs, and a complete VIN-level audit trail end-to-end.
The cheapest move on paper is rarely the lowest-cost move overall. Logistics performs best as infrastructure — not a daily task.
Predictability turns into preference. Preference turns into volume.
When transport runs as infrastructure, your operators stop chasing trucks, your customers stop calling for ETAs, and your inventory turns faster with the same headcount. Predictability isn't a feature — it's how dealers grow without growing the desk.
The short answers.
How do we get set up to ship with Carpool?
Three steps. Click Connect with Carpool, fill out the contact form, and our team reaches out to set up your account. Once you're live, you can quote, book, track, and pay invoices through the platform.
What is vehicle bundling?
Bundling — also known as carpooling — is the process of consolidating multiple vehicles into shared loads. Roughly 40% of car haulers run with at least one empty spot. When we bundle, you save on every shipment and vehicles move faster. It's the system the company is named after.
How does home delivery work?
When you sell online, your customer's first physical experience with your dealership is the delivery. We coordinate the entire process — pickup, scheduled delivery window, real-time tracking, and SMS updates straight to the customer. The handoff is built to match what consumers expect from any e-commerce purchase.
Single units, full loads, inoperable vehicles — what can you move?
All of the above. Open and enclosed haulers, flatbeds, rollbacks, jump boxes, and winches are all dispatched as needed. We move single units, full loads, classics, luxury, and inoperable vehicles — matched to the right equipment at dispatch, not figured out at pickup.
Are vehicle condition reports required?
Yes. Every vehicle gets a complete condition report at pickup and delivery, with photo verification stored against the VIN. It's how we keep claims rare — and resolve them fast when they happen. In the rare event of damage, we manage the claim with the carrier's insurer end to end — documentation, follow-through, and resolution — so you're not negotiating with the carrier.
What if our dealer group needs more hands-on logistics support?
Every Carpool account is managed — you always have a designated rep. For groups with multi-rooftop coordination, recurring lanes, or inter-store transfers, that rep is backed by a dedicated ops team scaled to your volume. Talk to sales about scoping it against your store count and lane mix.
Logistics, as infrastructure.
Move inventory faster. Without moving people. Partner with the platform built for the pace and predictability of modern dealer operations.