Order Templates

Send new orders to orders@carpoollogistics.com. Choose the template that fits, then either open a pre-filled email or copy it to paste somewhere else. Fill in the blanks and send.

Standard Order Entry

Default. Use this unless one of the below applies.

ORIGIN
Name:
Address:

DESTINATION
Name:
Address:

VINs  (one per line)
-

READY FOR PICKUP  (date, time window if any):

SPECIAL HANDLING  (POCs, deadlines, anything else):

Repo / Auction Order Entry

For repo pickups and direct auction lots.

ORIGIN
Name:
Address:
Contact Name:
Contact Phone:

DESTINATION
Name:
Address:

VINs  (one per line)
-

VEHICLE QUALIFICATION REQUIRED?  (Yes / No):
  Qualification = confirming a vehicle runs/drives/has keys/ready for release

SPECIAL HANDLING  (POCs, release requirements, lot fees, deadlines, storage concerns, appointment requirements, etc.):

POV Order Entry

For consumer-paid moves — military PCS, snowbird, individual buyers.

BILL TO  (only if there's a billing customer separate from the vehicle owner)
Name:
Email:
Phone:

ORIGIN
Name:
Address:

DESTINATION
Name:
Address:

SHIPMENT TYPE  (Open / Enclosed / Expedited):

VIN:

TRANSPORT RATE:

CUSTOMER CONTACT  (if same as Bill To, note "Same as Bill To")
Name:
Phone:
Email:

READY FOR PICKUP  (date, time window if any):

DELIVERY TIMELINE  (required delivery date, appointment, event date, etc.):

SPECIAL HANDLING  (POCs, deadlines, gate codes, storage info, military base access, etc.):

orders@ is for new orders only. Anything that needs a reply — status updates, exceptions, questions, follow-ups — should go to your Carpool account team.